ODVR is always efficient and extremely helpful. We have loved our experience in dealing with them. Unfortunately our recent visit left us frustrated, aggravated and disappointed. We were excited to be able to return to WaterPointe II for the third time this year. Our first two stays could not have been more beautiful. We loved every minute. Units 201 and 304 were perfection! Immediately when we walked into our most recent unit some of the windrow blinds were scattered across the floor and continued to fall throughout the week. We put them up and they would stay for a short period and fall again. FRUSTRATING!!!!! Disappointment soon set in when it was communicated to us that our balcony would be off limits for the duration of our stay. We have always enjoyed the balcony for morning coffee, picturesque sunrises, sunsets and fresh air at night along with starry displays. Unbelievable that was taken from us! Aggravation was prompted by frequent visits (4 different times)from repair men to paint the balcony that needed to dry and more coats applied. Two men sat down inside as two worked on the balcony. We never understood why it took four men - two working and two talking and telling us they were doing as told. "They had nothing to do with our unhappiness!" When we booked the unit - Our options for the week were communicated and when we realized 901 was and end unit we chose it because they would be less obstructed views. Well we were tremendously surprised to find out we could NOT use the balcony!!!!! I do not believe ODVR knew about this work when we booked the unit since I clearly communicated our love for early morning coffee on the balcony etc. Thanks ODVR for letting us know about the exterminator's visit. We knew what to expect. The balcony fiasco was quite the surprise!!!! We look forward to booking with ODVR again.

While the overall stay was somewhat disappointing, the location is great. This unit could use some upgrades.

Thank you for the kind words about our property management office and for sharing the WaterPointe construction issues with us. We do apologize that the HOA provided our office with no forewarning of this project. We would certainly not have caused you such an inconvenience if it were known to us. I will forward this information to the owner so that he will be made aware of how the HOA handled the situation. Most area complexes do projects during the winter season but rarely during the late summer season. We sincerely apologize for the disruption of your stay and hope you will give us another chance to impress. Thanks again.

Awesome! Loved being steps from the beach. The property description was on point (except there isn't a workout room). There is always staff cleaning the common areas and were extremely friendly. We had friends who were impressed with our accommodations (they own a time share in the area).

Thank you Owner's Direct for the perfect accommodations. We look forward to future vacations booked through you.

Thank you for this great 5 out of 5 review! I hate that you missed the fitness room! It was located on the 1st floor next to the HOA office. (now you know for next time ) We cant wait for your next visit!

A inviting and relaxing condo that was very clean and well maintained. Gorgeous beach views from all the living room and master bedroom windows.

Thanks so much for an outstanding review. The gorgeous Windy Hill beach views are complimentary with your stay! This WaterPointe II condo is also an end-unit, so that makes the views seem even more private and expansive. Glad that you enjoyed your stay. It's important to go home refreshed after vacation and we are glad that your time with us was relaxing! Thank you again and please keep us in mind when you make future plans for the beach.

Absolutely perfect, no problems, great location, clean everything worked, we plan on staying here again.

Thank you for your thoughtful review. It's great news that we were able to meet your vacation standards and then some. The owner will be pleased that your stay at this condo was a wonderful experience. The condo is well-appointed and with updated essentials from kitchen to bathrooms. You can comfortably enjoy the fantastic views from this 9th floor perch. The WaterPointe complex is located in wonderful Windy Hill Beach, so all of the best attractions, dining and shopping are within 10 minutes. BareFoot landing will provide entertainment for everyone in your group -- and hope you enjoyed the free fireworks on Monday nights! We know you have a lot of choices when making your beach plans so thank you for choosing us and we will wait eagerly to hear from you again.

Everything was great except that we had to clean the bathrooms (which is gross upon arrival), the carpet could use either a good steam clean or be replaced and our master bed was rock hard.

Thank you for making us aware of the problems you experienced. We are sorry that this was the first impression you encountered at arrival. Our policy at check-in is to make every guests aware that they can call us if anything is unsatisfactory when they first enter the unit and we will gladly correct the problem by sending out housekeeping or maintenance staff promptly. We don't want you to clean, but let us do that, so you can really enjoy your stay from beginning to end. The owner will be made aware of the other items you have pointed out. The mattress comfort is always a subjective issue and hard to gauge -- one guests thinks it's too soft, another guests thinks it's too firm. Thank you for sharing. We do appreciate both compliments and criticisms so that we can improve our systems.

The condo was very nice.We stayed in a 3 bedroom, the bedroom next to the front door entrance was small so if you have younger kids it will be perfect.

Thank you for this review! Glad you and the little ones enjoyed your stay. Hope to see you on your next trip to North Myrtle Beach.

This is the 4th time we have stayed at Waterpointe II building. Each time was a different unit. Each unit was very nice, this one included. Plenty of room for our family, balcony overlooks ocean, and from the 9th floor it is great. My son was concerned about the height with his small children (ages 4 and 2) but the balcony was secure. Furnishings were very nice. Washer and dryer in kitchen area is very convenient.

Great Scores, Thank you. We are happy to hear that you enjoyed yourself in our Waterpointe II #901. This owner has put work into his condo to make it ready for his guests to enjoy it, a home away from home. From the amazing oceanfront views to the new counter tops and tiles he has thought of everything. Thank you again for staying with us and we hope you will come and join us again. Sincerely Your ODVR Team (Owner Direct Vacation Rentals).

This is our 2nd family vacation. We had a wonderful time!

ODVR people were very helpful and kind. The checking in and out process was easy and they answered any questions that we had promptly. Our unit was clean abd the kitchen was well supplied. We will definitely be staying her again!

We appreciate your positive feedback. You have high-lighted all of the things that are important to us, clean and orderly condo, but most important that you felt good about the customer service you received during your stay. Thank you for acknowledging us and we will share your thoughts with the owner, too. WaterPointe II is a great complex, located ocean-front in Windy Hill; so just a matter of minutes to enjoy BareFoot Landing and every other entertainment venue and restaurant that North Myrtle Beach has to offer. We look forward to hearing from you when it's time for your beach plans next summer.